Advice and Support from Thousands of Users Just Like You

Using eHarmony If you have questions or comments about eHarmony's matching process, post it here. Or, lend your guidance and support to a fellow eHarmony member.

Reply
 
LinkBack Thread Tools
orangepenmen31 orangepenmen31 is offline
orangepenmen31's Avatar

Newbie

Join Date: Oct 2008

Posts: 33

See profile

Hi,

First off, I want to say how impressed I am with this site. I met my girlfriend here and we are happily in love. With that said, since we're no longer looking, we will not have the need to use eH for its matching services any more. I know that to cancel a subscription I will need to go into the Account Settings section, but there is no cancel option when I try to do this. I would like to prevent the account from auto-renewing since I am no longer using it. We are both having trouble doing this. What can we do? Thank you for your help!
- November 7th, 2009, 09:23 am
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Share on Facebook

#1   Reply With Quote
Sassafras54 Sassafras54 is offline
Sassafras54's Avatar

Veteran

Join Date: Oct 2009

Posts: 1,487

See profile

Do you really think I'm going to go out of my way to look this up for you, when I'm full of envy?

Yes! I am. See http://advice.eharmony.com/boards/gr...-kindness.html

Here is the help page:

https://help-singles.eharmony.com/ap...ption/r_id/166

H'mm I see there is no button to click as the instructions say there should be. Call/email customer care: click the "email:click here" at the bottom of the above page.

Congratulations!
- November 7th, 2009, 09:43 am
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Share on Facebook

#2   Reply With Quote
neardc neardc is offline
neardc's Avatar

neardc Play nice, folks. Pretty please?

Volunteer Community Leader

Join Date: Jun 2008

Posts: 5,940

See profile

Sassafras54 wrote :
Do you really think I'm going to go out of my way to look this up for you, when I'm full of envy?
Lol! Maybe the OP and his girlfriend would like to make a post in the Success Stories threads to give others some tips based on their experiences in using eH.
- November 7th, 2009, 10:05 am
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Share on Facebook

#3   Reply With Quote
orangepenmen31 orangepenmen31 is offline
orangepenmen31's Avatar

Newbie

Join Date: Oct 2008

Posts: 33

See profile

Thanks! I didn't think of trying that email option, but I hope the techies will help me out. I'd be happy to share our story very soon.
- November 7th, 2009, 10:55 am
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Share on Facebook

#4   Reply With Quote
Gr8Guyn2008 Gr8Guyn2008 is offline
Gr8Guyn2008's Avatar

Gr8Guyn2008 I'm in love and always will be ... All that was there will be there still

Sage

Join Date: Jan 2008

Posts: 11,067

See profile

orangepenmen31 I have not had much success with eHarmony (or anything else) and I have every bit as much envy as Sassafras54 but I will tell you how to do this.

Open your eHarmony page >click on the My Settings tab near the top of the page > click on Account Settings > scroll down to the Subscription Status section. You will see a Cancel My Subscription there,

That is far as I am going as I don't want to cancel my subscription yet and I don't know if there are more steps after clicking on the Cancel My Subscription or if that is the end.
Last edited by Gr8Guyn2008; November 8th, 2009 at 05:35 pm. Reason: edited under duress
- November 8th, 2009, 08:53 am
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Share on Facebook

#5   Reply With Quote

ADVERTISEMENT

Wonderwoman402 Wonderwoman402 is offline
Wonderwoman402's Avatar

Veteran

Join Date: Jan 2009

Posts: 1,518

See profile

Gr8Guyn2008 wrote :
.....That is far as I am going as I don't want to cancel my subscription yet and I don't know if there are more steps after clicking on the Cancel My Subscription or if that is the end.
There are lots more steps after that. They make it as scary as possible to cancel. Your subscriptions won't actually cancel until the time period you've currently paid for has expired.

What you'll really want to do is to "turn off matches" so you don't get any more delivered to your account. That will happen even if you cancel, so don't forget to turn off matching!
- November 8th, 2009, 09:13 am
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Share on Facebook

#6   Reply With Quote
Reply

Bookmarks

« Me? or Them? | Array | Closing matches and rejection »
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Subscription ends, links & photos don't? Iconography Using eHarmony 7 October 26th, 2009 03:22 pm
Subscribing without a credit card Pooky312 Using eHarmony 11 October 5th, 2009 01:14 am
Cancelled my eharmony subscription yesterday.... theatrejunkie1976 Using eHarmony 34 October 2nd, 2009 06:48 am
Help... Subscription Conundrum Nevada_Guy Using eHarmony 4 August 6th, 2009 03:15 pm

Latest on our Dating Advice Discussion Boards

“Y'all keep in mind that when something is free, it's worth what you paid. Just sayin'.” – tweet37

Join the “FCW - 3/18/10 - EH Notification email 12 hour delay/slowness.” discussion

“ I slept well last night ... it's morning here. I have a niece whose birthday is today (6) ... she's also sick =( I'm on sitter duty.” – ThePriestess

Join the “What We Really Need is Some Friday Night Roll Call !!!” discussion

“Since you haven't even met yet, you have no idea if either one of you will actually be interested in each other in real life, so you are really jumping the gun here. Basically, initially just assume ... ” – DancingFool

Join the “serial dating.....” discussion

“I saw an argument, okay I participated in it as well, in another thread about how a college degree shows a desire to learn. Everything I have ever wanted to do I have learned to do. I didn't need ... ” – Can_I_just_be_Jo

Join the “More on reading yer date” discussion

“ Yeah, I was way too vague there. The only way I can get what I want is to give up physical custody of our son. He can't control me any longer if he's the one who, on paper, has custody. That ... ” – indigo79

Join the “Freaking out - worst day of my life” discussion

“First of all you need to develope your self-esteem and some spine. No one treats you bad unless you allow it. You have picked a bad person to share your life with. Shacking up only diminished your ... ” – lizzieG

Join the “Should I stay or should I go” discussion

“She knew you had romantic intentions and used you. It's an extremely valuable lesson that all men must learn first hand. There is no such thing as friends between men and women. Don't agree ... ” – chawks64

Join the “Was I to Harsh” discussion

“ Oh, no, no. What I intended to say related to those countries which have a prime minister as the head of government, and a president as a head of state. The power may be shared, or rest principally ... ” – angloaustralian

Join the “So, What Do You Want To Know About Aussies?” discussion



All times are GMT -7. The time now is 06:11 am.

Discussion Boards Archive

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.3.0